Privacy Policy
Last updated: October 6, 2026
BeReminded (“BeReminded,” “we,” “us,” or “our”) operates the recurring-reminder service at bereminded.app (the “Service”). This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have. This Policy applies when you use the Service. If you do not agree with it, please do not use the Service.
The short version
- We collect your email to sign you in, and — only if you choose text reminders — your mobile number.
- We store the reminders you write and send them back to you. That’s what the app does.
- We never sell your data, and we never send marketing texts.
- We use a small set of service providers (database, email, SMS, analytics, payments) to run the app. We list every one below.
- You can delete everything by emailing [email protected].
This summary is for convenience; the full Policy below governs.
1. Definitions
- “Personal Information” means information that identifies, relates to, or could reasonably be linked to you, such as your email address, mobile phone number, or the text of a reminder you write.
- “Reminder Text” means the free-form sentence you write to describe a reminder — for example, “change the smoke detector batteries.” Reminder Text is limited to 280 characters. It is the content we deliver back to you by email or text message.
- “Subprocessor” means a third-party company that processes Personal Information on our behalf to help us operate the Service.
- “SMS” means a text message sent to your mobile phone.
2. Scope
This Policy applies to Personal Information we collect through the Service: our website, our web application, and the email and SMS messages we send you.
The Service is operated from, and intended for users located in, the United States (see Section 12). This Policy does not cover any third-party website, service, or application that we link to but do not operate. Third parties have their own privacy practices, described in their own policies.
3. Information We Collect
We collect only the information we need to run the Service. We itemize every field below. We do not collect your name, your street address, or your date of birth, and our application code does not log your IP address or browser user-agent (but see Section 6 for network-layer and analytics collection by our infrastructure and analytics providers).
3.1 Information you provide
- Email address. Required to create an account. We use email-based magic links and one-time codes for sign-in. We do not use or store passwords.
- Mobile number. Optional. You provide a number with the +1 country code only if you choose to receive reminders by text message. We store it in standard E.164 format. If you never opt in to SMS, we do not collect a phone number. See Section 10 for how we handle your number.
- Reminder Text. The sentence you write for each reminder. Please read this carefully: because Reminder Text is free-form, it may contain sensitive details if you choose to write them — for example, notes about your health, finances, household, or personal life. We store your Reminder Text and send it back to you in the body of the email or SMS reminder. We do not require or ask you to include sensitive information, and we recommend you keep reminders brief. You control what you write.
- Postal code. Optional. You may provide a postal (ZIP) code to enable seasonal or region-aware reminders. We collect the postal code only. The Service is designed to refuse full street addresses, and we do not collect them.
- Onboarding answers. During setup you may select reminder categories from a fixed catalog (for example, home or car). These are menu selections, not free text.
3.2 Information collected automatically
- Time zone. When you create your first reminder, we derive your time zone from your browser so reminders arrive at the right local time. We store the resulting time-zone value (for example, “America/New_York”) — we do not store your GPS location or street address.
- Analytics and network data. Our analytics provider and our network provider receive limited technical data, including your IP address and browser user-agent. From these, our analytics provider derives approximate location (such as city or region) and device and browser characteristics. Our own application code does not log your IP address or user-agent. Reminder Text is not sent to our analytics provider. See Section 6 for detail.
3.3 Authentication information
We authenticate you using email magic links and one-time passcodes (OTP) provided through our authentication subprocessor. We do not store passwords and we do not use third-party social logins (such as “Sign in with Google”).
3.4 Subscription and billing information
If you purchase BeReminded Plus (our paid plan, priced at $24 per year), our payment processor handles your payment. We do not collect or store your full payment card number. We store billing metadata such as your payment-processor customer ID, subscription ID, and plan status. See Section 5 for details on our payment processor.
4. How We Use Your Information
We use Personal Information only for the purposes below.
- To provide the Service. To create and manage your account, store your reminders, and calculate when each reminder is due.
- To deliver reminders. To send your Reminder Text to you by email or, if you opted in, by SMS, on the schedule you set.
- To authenticate you. To send magic-link and one-time-passcode sign-in messages and keep you signed in.
- To process payments. To start, manage, renew, and cancel a BeReminded Plus subscription.
- To send service and lifecycle email. To send transactional and account messages, such as sign-in emails, receipts, and important notices about the Service.
- To send marketing email (email only, with opt-out). We may send occasional product or marketing email. Every marketing email includes a one-click unsubscribe link. We do not send marketing or promotional messages by SMS (see Section 10).
- To understand and improve the Service. To analyze aggregate, event-level usage — such as how many reminders are created and which delivery channel is used — using the privacy-limited analytics described in Section 6.
- To secure and maintain the Service. To detect, prevent, and respond to fraud, abuse, security incidents, and technical problems.
- To comply with law. To meet legal obligations and respond to lawful requests (see Section 5).
We do not use your Reminder Text to build advertising profiles, and we do not sell your Personal Information (see Section 5).
7. Data Retention
We keep Personal Information for as long as we need it to provide the Service, and no longer than the criteria below allow.
- Active accounts. We retain your account information, reminders (including Reminder Text), phone number, postal code, time zone, and subscription metadata for as long as your account is active or as needed to provide the Service to you.
- Deletion on request. When you ask us to delete your account (see Sections 9 and 14), we delete your account and associated Personal Information.
- Residual copies. After deletion, limited residual copies may persist for a reasonable period in our backups, and we may retain a minimal record where we are required to for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes (for example, payment records). Backups are overwritten or expire on a rolling basis in the ordinary course.
8. Data Security
We use reasonable administrative and technical safeguards designed to protect Personal Information, including:
- Row-level security on our database, so records are access-controlled at the row level.
- Encryption in transit (HTTPS/TLS) for data moving between your browser, the Service, and our subprocessors.
- Access controls limiting who can reach production systems and data.
No method of transmission over the internet or method of electronic storage is 100% secure. While we work to protect your Personal Information, we cannot guarantee absolute security, and you use the Service at your own risk. If we become aware of a security incident affecting your Personal Information, we will notify you and any regulators where required by applicable law, and otherwise where we determine notice is appropriate.
9. Your Privacy Rights
We are a small U.S. operation and are almost certainly not subject to the California Consumer Privacy Act (as amended by the CPRA), other U.S. state privacy laws, or the EU/UK General Data Protection Regulation. We do not claim to be “compliant with” or “subject to” those laws. Even so, we voluntarily extend the following rights to all users as a matter of good practice:
- Access. You may ask what Personal Information we hold about you.
- Correction. You may ask us to correct inaccurate Personal Information. You can also edit most fields directly in your account.
- Deletion. You may ask us to delete your account and associated Personal Information (see Section 7 for what deletion covers).
- Portability. You may ask for a copy of your Personal Information in a portable format.
- Opt-out of marketing. You may unsubscribe from marketing email at any time (see Section 4) and stop SMS at any time by replying STOP (see Section 10).
9.1 How to exercise your rights
Send a request to [email protected]. Because the Service has no in-app deletion or data-export button, we handle these requests manually. We aim to acknowledge your request within 10 business days, and respond within 45 days. If we need more time, we will tell you why and how much longer we expect to take. We may need to verify your identity — usually by confirming you control the email address on the account — before we act on a request.
9.2 Authorized agents
You may use an authorized agent to submit a request on your behalf. We may ask the agent for proof that you authorized them to act for you, and we may still ask you to verify your own identity.
9.3 No discrimination
We will not deny you the Service, charge you a different price, or provide a different quality of service because you exercised any of the rights described in this Section.
9.4 Browser-based signals
We do not currently detect or act on browser opt-out signals such as Global Privacy Control (GPC) or Do-Not-Track (DNT) ourselves, and we do not offer an in-app analytics toggle. Your browser, or our analytics provider, may independently offer such controls; those are provided by them, not by us. To be excluded from our analytics, email [email protected] (see Section 6.3).
10. SMS / Text Messaging
This Section describes our optional SMS reminder program. See our separate SMS Terms.
- Opt-in is required and separate. SMS is entirely optional. You receive text messages only if you provide a mobile number and give explicit consent by checking an initially unchecked consent box when saving your first text reminder. You do not need to send a text to enroll. The workflow records the consent timestamp, disclosure version, exact text, program, sender and a hashed destination. Web consent does not independently verify possession of your number. Stopping texts or removing the saved phone closes that record with the revocation time and reason; it does not turn historical consent into permission to send. Account deletion removes the associated consent history. The delivery workflow also keeps the destination number, reminder text, scheduled occurrence, consent snapshot, attempt state and provider message identifier so it can avoid duplicate sends and review uncertain outcomes. These operational records are private and are removed with the account.
- Consent is not a condition of purchase. You are not required to agree to receive text messages in order to create an account, use the Service, or make a purchase. Email delivery is available without SMS consent.
- What we send. We send recurring automated reminder texts for the reminders you set up, at the number on your account. Each text maps to a reminder you created. We do not send marketing or promotional texts through this program.
- The consent disclosure you agree to. “By checking this box you agree to receive recurring automated reminder texts from BeReminded at the number on your account. Message frequency depends on the reminders you set. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is optional and is not a condition of creating an account, using email reminders, or making a purchase. By opting in, you agree to the SMS Terms.”
- Frequency. Message frequency depends on the reminders you set. Some people receive one text a year; others receive a few a month.
- Cost. Message and data rates may apply. Your carrier sets those rates, not us.
- How to stop. Reply STOP to any text to cancel; STOP prevents new reminder texts from being authorized. A provider may send an opt-out confirmation. Fresh consent is required to opt back in; texts remain paused until any provider opt-out block is resolved. Reply HELP for help. You can also switch any reminder back to email, or remove it, from your account. A text already authorized for processing may still arrive after STOP; an accepted message cannot be recalled.
- No sale or third-party marketing. We use your mobile number to deliver the reminders you asked for. We do not sell your number or share your number or SMS consent with third parties or lead generators for their own marketing. We share your number only with our SMS delivery subprocessor, Twilio, solely to deliver the reminders you requested (see Section 5). The only other circumstances in which your number may be disclosed are those that apply to all Personal Information — a disclosure required by law and a business transfer — as described in Sections 5.2 and 5.3. In no case do we share your number with third parties for their own marketing.
11. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. The Service has no age-gating mechanism, so we rely on this notice and on parents and guardians. If you are a parent or guardian and believe your child under 13 has provided us Personal Information, please contact us at [email protected] and we will delete it promptly.
12. International Users
The Service is intended for users located in the United States, and Personal Information is stored and processed in the United States. If you access the Service from outside the United States, you understand that your Personal Information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your location. We do not target the Service to users in the European Union, the United Kingdom, or other regions, and we make no representation that the Service complies with the GDPR or other non-U.S. privacy laws.
13. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top. If we make material changes, we will provide notice before they take effect — by email to the address on your account, or by a prominent notice on the Service — so you have a chance to review them. Your continued use of the Service after an update takes effect means you accept the revised Policy.
Change history
- October 6, 2026 — Clarified optional SMS consent, number handling, and service-provider processing.
- July 13, 2026 — Initial publication.
14. Contact Us
If you have questions about this Policy or want to exercise a privacy right, contact us:
- Operator: BeReminded
- Email: [email protected]